IT Outsourcing
- Contract Compliance
- Perceived Value Add
- Soured Relationships
- Contract Definition
Legal
- Sarbanes Oxley
- OHSA
- ICT Charter
- Data Protection
Standards
- ISO 9001:2000
- ITIL / BS 15000
- COBIT
- BS 7799
- CMMi
- ISO 14000
Technical
- Active Directory
- Desktop Management
- License Management
- Disaster Recovery
- Project Management
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IT Outsourcing
- Align delivery, contract and expectations
- Project plan for refocus project
- Review initial contract to ensure
compliance with expectations
Compliance
Business processes, a management system
complete with procedures, meeting structures, minutes, templates
and reports based on the Balanced Scorecard approach required by
the following for compliance:
- Corporate Governance
- Legal
- Sarbanes Oxley
- Occupational Health and Safety (OHSA)
- Environment
- ICT Charter
- Operational governance (performance)
- Standards
- ISO 9001:2000
- ISO 14000
- BS 15000 / ITIL
- COBIT
- BS 7700
Technical
- Implementation of Active Directory
- Standardized desktop implementation
- Desktop management
- Software monitoring
- Software release management
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Project Manage the implementation
- Project Definition
- Project Plan with budget
- Acceptance Plan
- Risk Management Plan
- Change Control procedure
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